Reducing Flight Delays with SynapseMX
Delayed flights are the worst, especially if it’s maintenance related. Mainly because we are certain they can be avoided, and honestly they just make us nervous as hell. Luckily, Shane Ballman and Malcolm Burton have just the solution. Founded in 2012 and with four current employees, SynapseMX connects aircraft maintenance departments and creates an easier flow of information. Fortunately for us, it can even cut down the number of pesky flight delays due to unplanned maintenance.
The Pitch: SynapseMX allows airlines to reduce business disruption due to aircraft maintenance with a cloud-based solution for easily managing maintenance activity from any device with an Internet connection.
We caught up with Shane to learn more.
There are a lot of inefficiencies within the airline industry today, and many times, they are the reason for unplanned maintenance. This is where SynapseMX comes into play.
Today, there are a lot of inefficiencies – a heavy use of the telephone and fax, a lot of manual validation of information, even dual entry into multiple systems. Sometimes those inefficiencies result in the airline having to stop for unplanned maintenance on the aircraft during the day – right when folks want to go places!
In the US alone, over the past 5 years airlines have collectively delayed 750k flights for maintenance problems at a direct operating cost of $3.3B… and that number doesn’t even include fixing the broken planes.
Our market is fairly fragmented, with existing solutions ranging from homemade Excel and Access tools to desktop-based client/server applications. Believe it or not, there are even console-based mainframe programs still being used today. A lot of the products out there simply aren’t able to properly address the needs of today’s cost-sensitive airlines, so there’s a lot of interest in evaluating new options – especially solutions that support real-time notifications, mobile devices, and data-driven prognostics.
Atlanta is a huge focal point for SynapseMX, who is primarily SaaS, although they also gain revenue from professional services and custom development.
airport
Most of the SynapseMX team originally moved here because we worked for AirTran (who opened an ATL maintenance facility back in 2004) and it’s become home for us. Not only did we base our company here but we’ve started families here as well. The local talent pool is amazingly deep, the cost of living is low, and the community of startups is growing exponentially… what’s not to love about it?”
Currently, SynapseMX does not have an official job postings, but any intrigued developers or designers are encouraged to contact them at hello@synapsemx.com
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