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Muriel Vega

California-Based Customer Success Firm Plants East Coast Roots in Atlanta With New Training Program

California-Based Customer Success Firm Plants East Coast Roots in Atlanta With New Training Program

Keeping customers engaged with your product as well as listening to their concerns often lands on the shoulders of a company's customer success team. Customer success managers are the next step following customer acquisition through sales— their role is to support and retain already on-board clients. However, it&

Former Fast Casual Chain Owner Relieves Restauranteurs Pain Points With Equipment Maintenance App

Former Fast Casual Chain Owner Relieves Restauranteurs Pain Points With Equipment Maintenance App

Owning a restaurant can be a stressful endeavor that goes beyond how good the food tastes. Aside from employee and expense tracking, if equipment breaks in the middle of dinner service, it can be catastrophic for profits and reputation. Andy McKoski, formerly the owner of Tex-Mex chain Tin Lizzy'

This Charleston Founder Trains, Places, and Champions Women Developers

This Charleston Founder Trains, Places, and Champions Women Developers

Despite ongoing initiatives to boost women and minority tech entrepreneurs, the diversity gap remains tough to close in the tech industry. While the barrier of entry, including access to education, has opened doors towards STEM fields to more people, retention is at an all-time low. In a high-tech industry, women&

Have An Idea but Don't Know Where to Start? Idea-Stage Accelerator Launches in Atlanta

Have An Idea but Don't Know Where to Start? Idea-Stage Accelerator Launches in Atlanta

Silicon Valley-based Founder Institute, an idea-stage accelerator program, has opened an Atlanta outpost to scout the most promising startup ideas on the scene. With operations in 60+ countries and a portfolio value estimated in excess of $15 billion, the Founder Institute has opened applications for the chapter's inaugural

How Paymetric Laid Their Roots (Including Capital Raises) in Atlanta Through A Successful Exit

How Paymetric Laid Their Roots (Including Capital Raises) in Atlanta Through A Successful Exit

It's no secret that Atlanta is an epicenter for payment processing companies — they don't call us Transaction Alley for nothing. That designation, along with the prospect of growing partnerships, joining a thriving ecosystem, and receiving support from organizations like the Atlanta Fintech Taskforce and the Metro

SingleOps Syncs Up Field Service Mobile Workforce Teams

SingleOps Syncs Up Field Service Mobile Workforce Teams

Field work companies — think landscapers, home services (HVAC, pest control), or event rentals — have to balance a mobile workforce often using a passenger seat as a desk with an office team that needs to keep track of what clients have been serviced. These companies struggle to stay organized and on

Salesfusion CEO on Helping Fellow Marketers and Small Businesses Energize their Campaigns

Salesfusion CEO on Helping Fellow Marketers and Small Businesses Energize their Campaigns

"The mistake that many of us make is that the technology itself is the key to our success," says Salesfusion CEO Carol O'Kelley in a resource video on the marketing automation startup's site. That's where Salesfusion differs from other software companies — they